Settlements > Sla

Service Level Agreement (SLA)


ProductPayment MethodsCommercial ModelSettlement
Virtual AccountBNI, BSI, BRI, Danamon, CIMB Niaga, Mandiri, PermataAggregatorD+1 (Business Days)
Virtual AccountBCAAggregatorD+2 (Business Days)
Virtual AccountBCADirect / SwitcherD+1 11 PM (Business Days)
E-WalletOVO, ShopeePay, DANAAggregatorD+1 (Business Days)
E-WalletGoPay, LinkAjaAggregatorD+2 (Business Days)
QR Code/QRISQRISAggregatorD+1 (Business Days)
Credit/Debit CardAny Credit CardAggregatorD+3 to D+7 (Calendar Days)
Retail OutletAlfamart, IndomaretAggregatorD+5 (Business Days)
Internet BankingJeniusPayAggregatorD+2 (Business Days)
Pay LaterAkuLaku, IndoDanaAggregatorD+1 (Business Days)

Aggregator -> Commercial model via Durianpay as Payment Aggregator
Direct/ Switcher -> Commercial model where merchant connect directly with provider and use Durianpay as Payment Switcher to pass transaction flow but not the fund.